Privacy Policy
How Aarya Sales collects, uses, and protects your information
Last updated: June 2025
Aarya Sales ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aaryasale.com or interact with us for business purposes. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and company name provided when you fill out a contact form, request a quote, or reach out to us directly.
- Usage Data: Information about how you use our website, including pages visited, time spent, browser type, IP address, and referring URL — collected automatically via analytics tools (Google Analytics).
- Inquiry Details: Product requirements, specifications, and quantity details you share when submitting a Request for Quotation (RFQ).
- Communication Records: Emails, WhatsApp messages, or phone call records when you contact us for business purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotations for industrial valves, bearings, and related products
- Process and fulfil purchase orders and supply contracts
- Send you relevant product information, pricing updates, or promotional communications (only with your consent)
- Improve our website content, user experience, and business processes
- Comply with legal obligations and resolve disputes
- Maintain records for accounting, tax, and compliance purposes
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Manufacturers & Partners: To obtain pricing, availability, or technical specifications on your behalf for an active inquiry.
- With Service Providers: Trusted third-party services (e.g., web hosting, email delivery, analytics) who assist us in operating our website and business, bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfer: In connection with any merger, acquisition, or sale of business assets.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies: Google Analytics cookies to understand how visitors interact with our website (anonymised data).
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Inquiry and transaction records are generally retained for 7 years for accounting and compliance purposes. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and services are intended for business use and are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@aaryasale.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: